Privacy Policy

This privacy policy notice is served by The Prize Club Ltd. The Prize Club is committed to protecting your personal data. The information below details how we process and protect your personal data as a result of visiting our website and interacting with it. This privacy policy aims to give you information on how The Prize Club collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up for email communications or take part in a prize draw or competition.

This website is intended for use by those only aged 18 years and over. We do not knowingly solicit data or market to children under 18 years of age. By using our website you represent that you are at least 18 years. If we learn that personal data of a user less than 18 years of age has been collected, the user account will be deactivated and the data promptly deleted.

Data Controller

The Prize Club Ltd is the controller and responsible for your personal data collectively referred to as The Prize Club , “we”, “us” or “our” in this privacy policy.

We have appointed a data privacy manager who is responsible for answering questions in relation to this privacy policy. If you have any questions about this privacy policy please contact our data privacy manager in the following ways:

• Full name of legal entity: The Prize Club Ltd
• Email address: info@theprizeclub.com
• Postal address: The Prize Club, Titanic Suites, 55-59 Adelaide Street, Belfast, BT2 8FE

Changes to the privacy policy and your duty to inform us of changes

We keep our privacy policy under review. This version was updated on 7th October 2023. It is important that the personal data we hold about you is accurate and current. Please update your account information when necessary.

Third-party links

This website may include links to third-party websites (e.g. Facebook), plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

What information do we collect?

In order to enter any prize draw or competition, it’s essential we collect personal information from you. Personal information or personal data is any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you. Data we collect includes;

• Name
• Phone numbers
• Email address
• Postal address and Billing Address
• Username and Password
• Contact preferences
• Contact or authentication data
• Debit card details
• Technical data
• Usage data

If you are a winner of a prize draw or competition, it may be necessary to collect more detailed information from you in order to award your prize to you. You will be notified of this at the time we notify you if you have won.

If you fail to provide personal data

We are required by law to collect personal data from you. If you fail to provide data when requested, we may not be able to enter you into a competition. In this case, we will refuse your entry to a competition. We will notify you if this is the case at the time.

How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances;

• Where we need to comply with legal obligations (e.g. reporting of suspected money laundering)
• When we need to complete a contract with you (e..g. complete transfer of competition prize you have won)
• Where necessary for our own legitimate interests, or those of a third party and only when your interests or rights do not override those interests.

If you are the winner of the competition you will be invited to participate in publicity relating to the competition. Your participation is not compulsory but is greatly appreciated by us. If you do not wish to participate your participation in the competition or chances of winning will not be affected in any way. However, if you do not wish to participate in any publicity and decline to be named as the winner, we may still have to provide your details to the Advertising Standards Authority (ASA) as proof that the competition has been properly administered and the prize awarded. This is a legal requirement we must comply with. If you require detail of how the ASA will use and process your personal data, please let us know.

Cookies

You have the right to use a browser or browser add-on to refuse/block all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

What legal bases do we rely on to process your information

The UK General Data Protection Regulation (UK GDPR) require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

• Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
• Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
• Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
  • Send users information about special offers and discounts on our products and services
  • Develop and display personalised and relevant advertising content for our users
  • Analyse how our Services are used so we can improve them to engage and retain users
  • Support our marketing activities
  • Diagnose problems and/or prevent fraudulent activities
  • Understand how our users use our products and services so we can improve user experience
• Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
• Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

How long do we keep your information.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been
stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

What are your privacy rights

In some regions (like the EEA, UK, and Switzerland), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (vi) if applicable, to data portability; and (vii) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us at info@theprizeclub.com

If you are located in the UK and you believe we are unlawfully processing your personal information, you also have the right to complain to UK data protection authority (ICO).

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us or updating your preferences. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information: If you would at any time like to review or change the information in your account or terminate your account, you can:
Log in to your account settings and update your user account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

How can you review, update or delete data we collect from you.

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit: info@theprizeclub.com.